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Ice Edge Cafe /
Posted 1 year ago

Drop your cv to Will contact via email if you are been shortlisted for the interview. Permanent Part Time SERVICE CREW (only Singaporean/PR) HALF DAY REGULAR 4.5 hours daily, 5 days a week (MUST be able to work on Fri, Sat & Sun) $1400/ month WEEKENDERS 4.5 hours daily, 3 days a week (Fri, Sat & Sun) $700/ month • SMILE & Greet customers/guests • Contribute to customer service over various platforms • Housekeeping duties including washing the restroom, mopping & sweeping the floor • Demonstrate the service vision • Cultivate productivity and innovative mindset • Follow food & beverage safety and hygiene policies and procedure • Adhere to Standards of Procedure (SOP) and company policies • Interact with and serve guests in a polite manner • Check all tables are set up accordingly for updated reservations • Knowledge of proper customer services, complaint handling, problem solving & ways of service recovery is a must • Work with the team, set good examples, communicate and provide support while keeping the motivated to improve guest experience and work efficiency • Prepare beverages, desserts, gelato • Maintain food & beverage service environment • Maintain quality control procedures • Prepare for service (mise en place) • Project a positive and professional image • Provide counter / take-away service • Provide go-the extra-mile service • Provide safety & security for guests • Respond to service challenges • To support Management directions on standards and sales target • Menu & Product knowledge • Endure adherence to quality expectations and standards • Perform other reasonable job duties as requested by the Assistant Manager, Manager or the Management

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