[Temporary Closure of Tuk Tuk Cha @ NEX till 13 December 2020] Dear patrons of Tuk Tuk Cha, we regret to inform you that our NEX outlet has been temporarily suspended till 13 December 2020 due to a lapse in store hygiene standards. To all of you who have placed your trust in us, we are sincerely sorry to have let you down. The issue of pest infestation at NEX was due to a defect in our store’s fixtures. We have since identified the source of the problem and have taken the necessary steps to solve all issues. We regularly engage professional pest control services to conduct monthly store inspection together with deep cleansing activities such as treatment of store drain sewages, placing of baits and installing monitoring station. All these maintenance ensures that our premises are free from pests. During this period of suspension, we will be sending our operational staff for re-training on food and personal hygiene practices. We will re-assess the food preparation work process and implement new standard operating procedures to keep our store premises clean and tidy at all times. At Tuk Tuk Cha, maintaining a high standard of food hygiene has always been our top priority. We take food hygiene and our store cleanliness very seriously. We will do our best to improve and prevent such negligence from happening again. We will be back to serve you better. This is our promise to you. 🙏 Brewed with Love, The Team at Tuk Tuk Cha
Posted 11 months ago
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