“I gave up the big bucks in the oil and gas industry… for the big hugs in hospitality,” - Kavind, Guest Service Officer (Concierge)⁠.⁠ ⁠ Taking a big leap of faith, Kavind left the oil and gas industry to pursue a career in hospitality at the end of 2017. He started off on shaky grounds when he found himself being rejected for the roles he applied for, as he did not have a hotel background. ⁠ ⁠ Determined to have a breakthrough in the industry, he upskilled himself by attending hospitality courses at the Ascott Centre for Excellence (ACE) which led him to Grand Hyatt Singapore. ⁠ ⁠ As a people-person, Kavind thrives on creating spectacular hotel experiences and delivering GRAND moments for our guests. In fact, his outstanding performance has led him to be nominated as a finalist in the Singapore Tourism Awards 2022 recently! ⁠ ⁠ We are immensely proud to have such a passionate hotelier like Kavind who spreads the warmth of hospitality within #TheGHSFamily. ⁠Wish him luck the next time you spot him in the hotel! ⁠ -⁠ #GrandHyattSingapore